Build-A-Bear – Inspired Toys, Fashions, Entertainment, Music and Games for Kids

Build-A-Bear Online Shop – inspired toys, fashions, entertainment, music and games for kids.
Build-A-Bear is a one-of-a-kind global brand that kids love and parents trust. With more than 20 years of making special memories one furry friend at a time, we’re grateful to the millions of Guests around the world who will always be part of our family, with special stories of their own.
We now look forward to welcoming our next generation of Guests, as kids who grew up loving their furry friends introduce Build-A-Bear to their own children — who will no doubt make memories of their own.

Build-A-Bear is a one-of-a-kind global brand that kids love and parents trust – Build-A-Bear Online Shop

After the creation of over 160 million furry friends and countless more smiles, the Build-A-Bear Workshop experience will always be at the heart of who we are, and serve as the special place for families to go to have fun and make customized furry friends and special memories.
As we enter our next 20 years, we are also excited about what our future has in store. With the now-iconic, multi-generational status of Build-A-Bear, we have a fresh opportunity to imagine new ways for kids and kids at heart to experience our unique world of wonder and stories by creating Build-A-Bear inspired toys, fashions, entertainment,music and games.


Even as we evolve, the Build-A-Bear team will continue to focus on putting our hearts into everything we do, recognizing that a hug is understood in every language. So, no matter how or where you get to know Build-A-Bear, you’ll always find that our mission remains the same: to add a little more to life.

  • Kids Clothing,
  • kids Gifts,
  • kids Gift Cards,
  • kids Accessories,
  • kids Clearance – Build-A-Bear Online Shop.

Build-A-Bear Collections

  • Valentine’s Day
  • Rainbow Friends
  • Summer Fun
  • Kabu
  • Little Cub Hugs
  • Baking
  • Heartables
  • Promise Pets
  • Safari
  • Beary Fairy Friends
  • Honey Girls
  • See More Collections

Shop by Character

  • DC Comics
  • How To Train Your Dragon
  • My Little Pony
  • Paw Patrol
  • Star Wars
  • See More Characters
  • Ryan’s World
  • Sonic The Hedgehog
  • Marvel
  • Pokémon
  • Wizard of Oz


Disney Characters

  • Aladdin
  • Lion King
  • Mickey and Friends
  • Princess
  • Frozen
  • Maleficent
  • Moana
  • Toy Story

Shop by Category Cloting

  • Outfits
  • Dresses
  • Tops
  • Pants and Shorts
  • Tutus and Skirts
  • Sleepwear
  • Occupation
  • Bear Underwear
  • Footwear

Shop, Explore and Play at Build-A-Bear®
Customer Service Shop, Explore and Play at Build-A-Bear
Our Toll Free Number
1-877-789-BEAR (2327)
Customer Service Hours of Operation
Monday – Friday: 8 am to 8 pm CST
Saturday: 9 am to 6 pm CST
Sunday: 10 am to 7 pm CST
Our Mailing Address
Build-A-Bear Workshop
1954 Innerbelt Business Center Drive
Saint Louis, MO 63114

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SHOPPING Build-A-Bear FAQs

Can I change my order?
If you would like to change or cancel your order, please call 1-877-789-BEAR (2327) toll-free as soon as possible! We will do our very best to assist you. Because our Order Fulfillment and Shipping systems are designed to get your order on its way quickly and efficiently, we cannot change or cancel an order once it has entered the fulfillment process. If the order has already shipped, you may return it for an exchange or a refund once you receive it subject to the terms of our Return Policy.

Why was my order cancelled?

Build-A-Bear reserves the right to cancel or modify orders at any time due to system or typographical errors , payment issues, or any other unforeseen problems.

What if I can’t find the product I’m looking for on the website?

Try using the site search feature in the upper-right corner of your screen. Simply enter a keyword (such as ‘Polar Bear’), the item number, or a brief description of the product you’re looking for. You’ll receive a results page displaying all the items that match your search criteria.
You can then refine your search using the advanced search feature on the left side of the results page, and sort by product category (Stuffed Animals, Clothing), price range, color, collection and accessory type. Please also note, the product you are searching for may be out of stock or discontinued.

Can I find all the items shown on the website in my local Build-A-Bear Workshop store?

Some items are exclusive to our website, meaning you will find them only online. Also, some items are in-store exclusives, found only in Build-A-Bear Workshop stores. You can call your nearest location for details about the items you’re looking for.

Why is there a purchase limit?

We want all of our Guests to share in the fun of Build-A-Bear products! So occasionally our stores and our website will place limits on the quantity of a specific product that a Guest or a household can buy. To identify an individual Guest or household, we consider these factors — including, but not limited to, whether the orders are:
• Purchased using the same credit card
• Purchased using the same email address
• Shipped to the same address
• Placed with the same billing address
• Purchased using the same phone number
• Placed from the same IP address or mobile device
How long will items stay in my online shopping cart?
Items will stay in the shopping cart for several hours until you either complete the order or remove the items for several hours. Please note: Product availability is not guaranteed until your order is complete.

Will the clothes fit all of my Build-A-Bear furry friends?

Most of our clothing fits furry friends that are 10” to 24”. However, Build-A-Bear Buddies™ clothing fits only Build-A-Bear Buddies.

Can I order a furry friend unstuffed?

There is an option to select ‘Unstuffed’ during your online shopping experience. Please note that not all of our furry friends may be ordered unstuffed.

What if I want to order an embroidered product?

We have many products that can be embroidered and several embroidery designs for each product to choose from! Please note: Embroidered items require 2 additional business days for processing time, and it is not recommended if you require 2-Day Express or Next-Day delivery. Embroidered items cannot be returned, and embroidery selections cannot be modified once your order is complete. Build-A-Bear reserves the right to refuse requests to embroider profanity; schools, sororities or fraternities; trademarked or licensed names; names of celebrities or professional sports players; or any content that we deem inappropriate, at our discretion.

What does ‘Limited Availability’ mean?

If you see ‘Limited Availability’ next to an item, this means the item is almost sold out. We cannot back-order the item because it is no longer available. Note that not all items are available at all Build-A-Bear Workshop locations or online. You can check on product availability with your area store.

What does ‘Out of Stock’ mean?

When you see ‘Out of Stock’ next to an item, it means the item is unavailable. Select another item, or check back later to see if the item is back in stock.

What methods of payment does Build-A-Bear accept?

You can pay for purchases using Visa®, MasterCard®, American Express®, Discover®, PayPal or a debit card. You also can redeem Build-A-Bear Workshop gift cards and any coupons we offer with the order. Rules and restrictions apply. Coupons and other promotions cannot be combined. All product prices and shipping charges shown are in US dollars. Canadian exchange rate may apply. Please note: Gift cards can only be used as a form of payment with orders containing furry friends, clothing and/or accessories. Gift cards are not accepted as a form of payment on gift card only purchases.

Can I apply Build-A-Bear Bonus Club Certificates and coupons to my online purchase?

Of course! You can redeem coupons, Build-A-Bear Workshop gift cards, and Build-A-Bear Bonus Club Reward Certificates online, just as you would in any of our store locations. Rules and restrictions apply. Coupons and other promotions cannot be combined.

What is a Credit Card Authorization?

When you place an order, Build-A-Bear contacts the bank that issued your credit card to confirm that the payment method is valid. Your bank reserves the funds until the transaction processes or the authorization expires, but this isn’t an actual charge. The authorization will be removed from your account according to your bank’s policies. To remove the authorization, please contact your bank to find out how long they hold authorizations for online orders.

Can I purchase a sound or scent without a furry friend?

Due to agreements with our shipping partners, sounds and scents cannot be purchased separately from furry friends. If you order your furry friend to arrive stuffed, ALL sounds or scents added to your Shopping Bag will be placed inside the furry friend. If you are planning to add the sound or scent on a future visit to your local Workshop, simply click the “Unstuffed, I’ll Stuff It In Store” option to add the unstuffed furry friend, sound and/or scent to your Shopping Bag through the Bear Builder.


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We strive to provide correct and complete information on this website.
Due to the abundance of data and deequent updates, however, we cannot accept any liability or guarantee that the information on this website is up to date, correct and complete.
This applies in particular to all connections (“links”) to which this website refers directly or indirectly.
We are not responsible for the content of a page reached via such a link.
Errors and price changes expressly reserved!
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