L.K.Bennett Online Shop our summer sale today in store and online. Discover beautiful summer dresses, our signature courts and statement bags.
NEW ARRIVALS L.K.Bennett Shop
- Shoes L.K.Bennett
- Clothing L.K.Bennett
- Handbags L.K.Bennett
- Dresses L.K.Bennett
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COLLECTIONS L.K.Bennett Online Shop
- Featured
- Floral Print
- Workwear
- Work Dresses
- Work Trousers
- Gifting
- Tweed
- Occasionwear
- Occasion Dresses
- Occasion Handbags
- The Reimagine Collection
- Animal Print
- Tailored Jackets
- Occasion Tops
- Wedding Guest Edit
- Occasion Shoes
- Bridal Shoes
- Bridal Clutches
SHOES L.K.Bennett Shop
Explore our designer shoes, all crafted in Italy and Spain from luxury leathers and suedes. From signature courts to everyday flats, step things up in these women’s designer shoes.
- Court Shoes
- Trainers
- Flats
- Espadrilles
- Boots
- Bridal Shoes
- Sandals
- Occasion Shoes
Georgie White Leather Slingback Courts – L.K.BENNETT
Iris Beige Suede and Leather Sweetheart Flats – L.K.BENNETT
Giulia Rosewood Croc-Effect Leather Loafer Courts – L.K.BENNETT
Primrose Pink Croc-Effect Leather Loafers – L.K.BENNETT
Hazel Ivory Satin D’Orsay Courts – L.K.BENNETT
Evelyn Black Suede Eternity Ring Courts – L.K.BENNETT
Leilani Cream Lace Wedding Shoes – L.K.BENNETT
Floret Grey Suede Pointed Toe Courts – L.K.BENNETT
Court Shoes _ LK Bennett
Stylish and elegant, court shoes are timeless classics. Our collection takes you from everyday block heels to glamorous stilettos. Scroll and discover this season’s most-covetable courts.
Georgie White Leather Slingback Courts – L.K.BENNETT
Giulia Rosewood Croc-Effect Leather Loafer Courts – L.K.BENNETT
Hazel Ivory Satin D’Orsay Courts – L.K.BENNETT
Evelyn Black Suede Eternity Ring Courts – L.K.BENNETT
Leilani Cream Lace Wedding Shoes – L.K.BENNETT
Floret Grey Suede Pointed Toe Courts – L.K.BENNETT
Georgie Navy Leather Slingback Courts – L.K.BENNETT
Evelyn Camel Leather Eternity Ring Courts – L.K.BENNETT
Boots _ LK Bennett
From classic ankle boots to stylish knee-highs, discover our women’s boots. Crafted in Italy and Spain from luxury leathers and suedes, these designer boots are a timeless investment.
Rue Black Leather Biker Boots – L.K.BENNETT
Lotta Navy Leather Toe Cap Ankle Boots – L.K.BENNETT
Lotta Cream Leather Pinked Trim Ankle Boots – L.K.BENNETT
Evangeline Black Leather and Shearling Lace-Up Wedge Boots – L.K.BENNETT
Sally Black Leather Shearling Cuff Ankle Boots – L.K.BENNETT
Sally Tan Suede Shearling Cuff Ankle Boots – L.K.BENNETT
Martina Black Leather Pearl Buckle Lace-Up Ankle Boots – L.K.BENNETT
Daniela Black Stretch Suede Over-The-Knee Boots – L.K.BENNETT
Sandals _ LK Bennett
Discover our collection of stylish flat, heeled and platform sandals for women just perfect for when the sun shines. Shop our luxury range online today.
Maureen Beige Suede Espadrilles – L.K.BENNETT
Maureen Denim Canvas Espadrilles – L.K.BENNETT
Belle Silver Leather Wedding Shoes – L.K.BENNETT
Sophie Gold Canvas Espadrilles – L.K.BENNETT
Neave Gold Glitter Strappy Sandals – L.K.BENNETT
Neave Beige Suede Strappy Sandals – L.K.BENNETT
Riley Gold Lurex Rope Flat Mules – L.K.BENNETT
Sonia Gold Rope Mule Wedges – L.K.BENNETT
Flats _ LK Bennett
Women’s flat shoes offer unrivalled comfort and always look chic. From classic loafers and ballet pumps to stylish trainers, discover the designer flat shoes in our latest collection.
Iris Beige Suede and Leather Sweetheart Flats – L.K.BENNETT
Primrose Pink Croc-Effect Leather Loafers – L.K.BENNETT
Tatiana Cream and Beige Leather and Suede Trainers – L.K.BENNETT
Iris Black Suede and Leather Sweetheart Flats – L.K.BENNETT
Teddy White and Blue Leather Flatform Trainers – L.K.BENNETT
Milly Black and Cream Leather Buckle Detail Flats – L.K.BENNETT
Millian Cream and Black Leather Pearl Buckle Flats – L.K.BENNETT
Tulsa Rose Leather Flatform Trainers – L.K.BENNETT
Tracey Gold Canvas Flat Espadrilles – L.K.BENNETT
Tulsa Mint Leather Flatform Trainers – L.K.BENNETT
Elena Black Leather Tassel-Detail Chunky Loafers – L.K.BENNETT
Charlotte Black Leather Snaffle-Detail Flats – L.K.BENNETT
Trainers _ LK Bennett
Our luxury women’s trainers play a key role in modern wardrobes. Not just for the weekend, wear these women’s designer trainers with dresses and tailoring too.
Campbell White Leather Quilted Trainers – L.K.BENNETT
Tulum White Grainy Leather Trainers – L.K.BENNETT
Teagan Camel and Navy Leather Trainers – L.K.BENNETT
Esme White Recycled Cotton Trainers – L.K.BENNETT
Tilly Navy Nylon Leather Flats – L.K.BENNETT
Tilly Off White Nylon Leather Flats – L.K.BENNETT
Tatiana White, Beige & Coral Leather & Suede Trainers – L.K.BENNETT
Teddy White Leather & Navy Suede Flatform Trainers – L.K.BENNETT
Loafers _ LK Bennett
Tina Black Suede Loafers – L.K.BENNETT
Primrose Navy Croc-Effect Leather Loafers – L.K.BENNETT
Paola Off-White Leather Contrast Piping Loafers – L.K.BENNETT
Paola Black Leather Contrast Piping Loafers – L.K.BENNETT
Marina Black Croc-Effect Leather Loafers – L.K.BENNETT
Milano Black Velvet Embellished Slippers – L.K.BENNETT
Ebony Burgundy Leather Crystal-Trim Loafers – L.K.BENNETT
Slingbacks _ LK Bennett
A Perfect Choice for Work or Play, Sling-Backs Are the Perfect Combination of Chic and Comfort. Ideal For All-Day Wear, They Are a Fantastic Choice for Desk to Dinner Style.
Henny Navy Suede Espadrille Wedge Slingbacks – L.K.BENNETT
Henny Beige Suede Espadrille Wedge Slingbacks – L.K.BENNETT
Hally Beige and Black Leather Slingbacks – L.K.BENNETT
Beth Black Suede Spot Mesh-Detail Slingbacks – L.K.BENNETT
Trudy Navy Suede Gold Heel Slingbacks – L.K.BENNETT
Trudy Black Suede Gold Heel Slingbacks – L.K.BENNETT
Veronica Cream and Black Leather Slingbacks – L.K.BENNETT
Veronica Pink and Black Leather Slingbacks – L.K.BENNETT
Espadrilles _ LK Bennett
A summer classic that never falls out of style, discover our women’s espadrilles. Taking you from easy-going flats to dressier wedges in suede and canvas, step into your designer espadrilles.
Henny Navy Suede Espadrille Wedge Slingbacks – L.K.BENNETT
Eevi Pale Blue Suede Espadrille Wedges – L.K.BENNETT
Henny Beige Suede Espadrille Wedge Slingbacks – L.K.BENNETT
Eevi Black Suede Espadrille Wedges – L.K.BENNETT
Talia Beige Leather Flatform Espadrilles – L.K.BENNETT
Eevi Navy Espadrille Courts – L.K.BENNETT
Shiela Gold Rope Wedge Sandals – L.K.BENNETT
Eevi Beige Suede Espadrille Wedges – L.K.BENNETT
Occasion Shoes _ LK Bennett
Samantha White Crinkle Patent Snaffle-Detail Courts – L.K.BENNETT
Samantha Green Crinkle Patent Snaffle-Detail Courts – L.K.BENNETT
Samantha Black Leather Snaffle-Detail Courts – L.K.BENNETT
Charlotte Black Leather Snaffle-Detail Flats – L.K.BENNETT
Arabella Cream Leather Lace-Up Ankle Boots – L.K.BENNETT
Floret Black Leather Pointed Toe Courts – L.K.BENNETT
Fern Nude Leather Pointed Toe Courts – L.K.BENNETT
Hope Black Suede Strappy Courts – L.K.BENNETT
CLOTHING L.K.Bennett Shop
LK Bennett designer clothing is designed in London by our in-house design team. Discover beautiful dresses, elegant coats and stylish separates in our latest collection of women’s clothing.
- Jumpsuits
- Skirts
- Trousers
- Knitwear
- Jackets
- Dresses
- Tops
- Coats
- Casual Wear
- Occasionwear
- Workwear
Designer Dresses _ Luxury Women’s Dresses _ LK Bennett
Our collection of women’s dresses go from silk occasion dresses to everyday shirt dresses and vintage-inspired tea dresses. Designed for every moment in your life, explore our newest designer dresses.
Mathilde Black and Multi Polka Dot Silk Tea Dress – L.K.BENNETT
Elowen Blue Animal Print Midi Dress – L.K.BENNETT
Finch Black and Mint Floral Print Crepe Midi Dress – L.K.BENNETT
Marcellin Navy and Cream Stripe Silk Dress – L.K.BENNETT
Paislee Mint Green Suede Perforated Dress – L.K.BENNETT
Mortimer Black and White Fruity Floral Print Dress – L.K.BENNETT
Katerina Navy Crepe Belted Dress – L.K.BENNETT
Rosalie Black Crepe Fit and Flare Dress – L.K.BENNETT
Designer Coats & Jackets
Instantly warm up your look with our latest collection of women’s jackets and coats. Whatever your style, these designer coats for women and have got you covered.
Lou Navy and Cream Basket Print Cotton Padded Jacket – L.K.BENNETT
Celeste Cream Tweed Cropped Jacket – L.K.BENNETT
Nina Black Peplum Jacket – L.K.BENNETT
Zurich Blue Denim Utility Jacket – L.K.BENNETT
Priya Cream and Black Stripe Tweed Jacket – L.K.BENNETT
Mariner Navy Double-Breasted Sailor Jacket – L.K.BENNETT
Andie Mint Green Cotton Trench Coat – L.K.BENNETT
Aubree Cream Leather Cropped Jacket – L.K.BENNETT
Lottie Cream Tweed Jacket – L.K.BENNETT
Manon Brown and Black Houndstooth Check Wool-Blend Coat – L.K.BENNETT
Alexandra Black High-Shine Sheepskin Coat – L.K.BENNETT
Ava Green Wool-Blend Faux Fur Collar Coat – L.K.BENNETT
Designer Knitwear _ LK Bennett
Layer up with our latest collection of women’s knitwear. From cool, lightweight silk-cotton knits to soft and fluffy mohair blends, this designer knitwear will keep you warm and chic.
Bea Green Merino-Cotton Contrast Trim Ribbed Cardigan – L.K.BENNETT
Emma Cream Cotton-Wool Lacy Jumper – L.K.BENNETT
Villa Cream and Pink Merino-Cotton Knitted Vest – L.K.BENNETT
Amory Pale Blue Cotton-Wool Cable Knit Tank Top – L.K.BENNETT
Marina Pink Cotton-Blend Ribbed Knitted Top – L.K.BENNETT
Villa Cream and Pink Merino-Cotton Cardigan – L.K.BENNETT
Leonora Green Cotton-Wool Pointelle Trim Cardigan – L.K.BENNETT
Lillian Pink Lurex Stripe Knitted Top – L.K.BENNETT
Liv Pale Blue Cotton-Merino Wool Collared Jumper – L.K.BENNETT
Ginny Blue Mohair-Blend Cardigan – L.K.BENNETT
Isabella Cream and Orange Stripe Merino Wool Jumper – L.K.BENNETT
Paris Navy Knit and Cream Blouse Cardigan – L.K.BENNETT
Designer Tops _ LK Bennett
Make getting dressed simple with our chic collection of women’s tops. Discover beautiful blouses and cheerful camis and tees – these designer tops are instant outfit makers.
Michi Pale Blue Block Colour Cotton-Blend Top – L.K.BENNETT
Tish Pale Blue Spot Print Silk Pintucked Shirt – L.K.BENNETT
Beecham Pink Daisy Print Scallop Collar Silk Blouse – L.K.BENNETT
Julien Red Daisy Print Frill Collar Silk Top – L.K.BENNETT
Sisi Navy Needle Cord Belted Shirt – L.K.BENNETT
Elodie Cream Crinkle Georgette Scallop Edge Blouse – L.K.BENNETT
Lilly White Jersey Broderie Anglaise Trim T-Shirt – L.K.BENNETT
Cass Navy and Cream Stripe Silk Blouse – L.K.BENNETT
Estelle Navy Sheer Pintucked and Pleated Blouse – L.K.BENNETT
Etten Pink Cotton Sateen Shirred Cuff Blouse – L.K.BENNETT
Michi Navy Block Colour Cotton-Blend Top – L.K.BENNETT
Designer Skirts _ LK Bennett
Our latest collection of women’s skirts will take you from sleek pencil skirts to pleated midis and stylish a-line shapes for everyday life, back to work days and special occasions too.
Valerie Navy and Cream Lock and Heart Print Midi Skirt – L.K.BENNETT
Jackie Blue Tiered Midi Skirt – L.K.BENNETT
Maren Navy and Cream Large Check Pencil Skirt – L.K.BENNETT
Nina Black Pencil Skirt – L.K.BENNETT
Isabella Cream and Orange Stripe Merino Wool Skirt – L.K.BENNETT
Corrin Black Crepe Wrap Skirt – L.K.BENNETT
Lottie Cream Tweed Skirt – L.K.BENNETT
Monmouth Black Leather Skirt – L.K.BENNETT
Romain Brown Patent Leather Pencil Skirt – L.K.BENNETT
Venice Black Tweed Scallop Edge Pencil Skirt – L.K.BENNETT
Mathilde Navy Cream Polka Dot Skirt – L.K.BENNETT
Nolan Navy Skirt – L.K.BENNETT
Designer Trousers _ LK Bennett
From stylish tailored trousers to organic denim and chic wide-leg pants, explore our women’s trousers. Whether you love easy, everyday styles or dressier designs, you’ll find the perfect pair.
Mariner Navy Cigarette Trousers – L.K.BENNETT
Parker Black Wide-Leg Trousers – L.K.BENNETT
Zurich Blue Denim Cigarette Trousers – L.K.BENNETT
Sisi Black Crepe Pleat Front Wide-Leg Trousers – L.K.BENNETT
Cora Black Denim Flared Jeans – L.K.BENNETT
Graycen Black Skinny Jeans – L.K.BENNETT
Arran Tobacco Brown Leather Trousers – L.K.BENNETT
Gracie Blue Organic Cotton Skinny Jeans – L.K.BENNETT
Gracie Cream Organic Cotton Skinny Jeans – L.K.BENNETT
Wren Midnight Trousers – L.K.BENNETT
Wren Black Trousers – L.K.BENNETT
Cora Indigo Denim Flared Jeans – L.K.BENNETT
Designer Occasionwear _ LK Bennett
The invite season is here, and with it comes the parties, events and gatherings that require a little dressing up. Discover designer occasion dresses as well as occasion shoes and the perfect women’s party dress for you.
Celine Gold-Plated Antique Pink Crystal Drop Earrings – L.K.BENNETT
Tropez Cream Leather Pearl Buckle Belt – L.K.BENNETT
Alexandra Black High-Shine Sheepskin Coat – L.K.BENNETT
Violet Black Satin Crepe Crystal Buckle Midi Dress – L.K.BENNETT
Venice Black Tweed Scallop Edge Dress – L.K.BENNETT
Monmouth Black Leather Shirt – L.K.BENNETT
Monmouth Black Leather Skirt – L.K.BENNETT
Samantha White Crinkle Patent Snaffle-Detail Courts – L.K.BENNETT
Designer Workwear _ LK Bennett
Smart, stylish and crafted from luxury fabrics, our workwear is office-appropriate but with plenty of personality. Discover women’s work clothes, from the perfect work dress, to sleek suiting and women’s work trousers.
Rebecca Black Grainy Leather Shoulder Bag – L.K.BENNETT
Manon Brown and Black Houndstooth Check Wool-Blend Coat – L.K.BENNETT
Venice Black Tweed Scallop Edge Dress – L.K.BENNETT
Karen Brown Leather Knee-High Boots – L.K.BENNETT
Samantha White Crinkle Patent Snaffle-Detail Courts – L.K.BENNETT
Sandra Black Leather Snaffle-Detail Bag – L.K.BENNETT
Samantha Black Leather Snaffle-Detail Courts – L.K.BENNETT
Charlotte Black Leather Snaffle-Detail Flats – L.K.BENNETT
Designer Nightwear _ LK Bennett
Our first-ever nightwear collection has arrived, just in time for days at home and cosy winter nights. Discover pyjamas, robes and cute sets in luxurious silk and crisp cotton in our favourite chrysanthemum print. Duvet days have never looked so good…
Billie Floral Print Pink Silk Headband – L.K.BENNETT
Becca Floral Print Black Satin Slippers – L.K.BENNETT
Becca Floral Print Pink Satin Slippers – L.K.BENNETT
Rachael Floral Print Black Silk Scrunchie – L.K.BENNETT
Rachael Floral Print Pink Silk Scrunchie – L.K.BENNETT
Mansfield Floral Print Black Silk Cami and Shorts Set – L.K.BENNETT
Bloomsbury Floral Print Pink Silk Eye Mask – L.K.BENNETT
Bergen Grey Cashmere Joggers – L.K.BENNETT
Amelia Floral Print Cream Cotton Robe – L.K.BENNETT
Amelia Floral Print Pink Silk Robe – L.K.BENNETT
Ava Floral Print Cream Cotton Pyjamas – L.K.BENNETT
Ava Floral Print Pink Silk Pyjamas – L.K.BENNETT
Designer Casual Wear _ LK Bennett
Discover stylish casual clothing by L.K. Bennett. From super-soft T-shirts to throw-on tunic dresses, our polished casual wear was made for off-duty days.
Dee White Jersey Ric Rac Trim T-Shirt – L.K.BENNETT
Mathilde Navy Cream Polka Dot Skirt – L.K.BENNETT
Paola Black Leather Contrast Piping Loafers – L.K.BENNETT
Amelia Brown & White Sheepskin Aviator Jacket – L.K.BENNETT
Cora Indigo Denim Flared Jeans – L.K.BENNETT
Grace Black Skinny Jeans – L.K.BENNETT
Bella Navy Suede & Elastic Knee Boots – L.K.BENNETT
Lolita Black Nylon & Bordeaux Leather Tote Bag – L.K.BENNETT
Leona Black Nylon & Bordeaux Leather Weekend Bag – L.K.BENNETT
Trina Navy T-Shirt – L.K.BENNETT
Trina Black T-Shirt – L.K.BENNETT
Trina Ivory T-Shirt – L.K.BENNETT
Designer Jumpsuits _ LK Bennett
The perfect alternative to a dress, a stylish jumpsuit can be worn for work, at the weekend, and, of course, on the dancefloor. In our elegant collection you’ll discover beautifully-cut styles in pure silk, luscious velvet and glittering sequins.
Ellen Navy Spot Print Jersey Jumpsuit – L.K.BENNETT
HANDBAGS L.K.Bennett Shop
- Tote Bags
- Shoulder Bags
- Clutch Bags
- Cross-Body Bags
ACCESSORIES L.K.Bennett Shop
- Gifting
- Belts
- Small Leather Goods
- Hats
- Jewellery
- Sunglasses
- Purses
- Perfume
- Scarves & Wraps
- Tights
THE EDIT Category L.K.Bennett Shop
- New: At Home With Belle & Bunty
- Brighter Days Ahead
- The Big Staycation
- The Reimagine Collection
- The Art of Craftsmanship
- The Spring Workwear Guide
- Srping/Summer ’20: A New Era of Elegance
- Supporting Women for Women International
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hlkbennett faqs
Is it safe to shop online at lkbennett.com? Yes. We use the Secure Socket Layer (SSL) method, which means your details are encrypted before the information transfers from your computer to our system. You know when a page is secure because a padlock symbol shows at the bottom of the browser or the address of the web page starts with https. This method is the recognised standard for secure transactions. If you are still wary, please call +44 (0)333 577 9900.
When do I have to log in? You only have to log in if you want to access your account information automatically. You can, however, place an order without logging in.
What is my username? Your username is your email address.
What happens if I forget my password? Do not worry if you forget your password, you can still access your details! Just go to the „Forgot Password“ page and enter the email address you supplied at registration you will then receive an email containing a new password. For security reasons we recommend you re-set your password one you have logged in.
I don’t have a postcode – how do I register on your site? If you don’t have a postcode, select your country first. This will load a manual address only page.
Is the site accessible? L.K.Bennett is committed to meeting the requirements of the Disability Discrimination Act and makes every effort to ensure its communications are accessible to those with special needs.
Where is my nearest store? From June 15th 2020 a number of L.K.Bennett stores will re-open. To find out which stores have re-opened, please refer to our message above. Please contact our Customer Care team on customer.care@lkbennett.com for any questions or advice. Our online store will continue to stay open and all orders will be processed and shipped as usual. We assure you that our teams are taking the necessary actions to assist in reducing the impact of the Coronavirus.
How do I contact L.K.Bennett? Our Customer Care team is available to help you with any questions or advice on customer.care@lkbennett.com. A member of the team will be available to assist you between 9am – 6pm (GMT), Monday to Friday.
How do I place an order? Placing an order on our website is easy. Once you have found the item you’d like, choose the correct size from the options available and click „add to shopping bag“ – your item will then be added to your shopping bag. You can find your shopping bag at the top right on the page. Once you have finished shopping, just click on „view shopping bag“ to checkout. Checkout is where you pay – payment details are taken on a secure part of our website
Can I place my order over the phone with the Customer Care Team? We have temporarily stopped placing orders over the phone. Please contact our Customer Care team on customer.care@lkbennett.com for any questions and advise.
How can I pay for my order? We accept Visa, Visa Electron, Visa Debit, Delta, MasterCard, Solo, American Express and JCB.
Can I cancel or amend my order? Unfortunately, we are unable to cancel or amend orders once they have been placed. However, UK customers are able to use our free returns service within 28 days of receiving your order.
What happens if an item(s) is found to be out of stock after my order has been placed? All orders are dispatched as a single delivery so if an item is missing from your order then unfortunately it means it is not available in our warehouse. You will only be charged for items that are dispatched. If your order is for a single item, then you will not be charged for the item or the delivery. We aim to contact you as soon as possible to let you know that your order has experienced a shortage. We are also happy to help source any missing items from one of our stores at your request.
Can I use my gift card online? Gift cards can be bought on the L.K.Bennett website but cannot be redeemed online. They can be used in any L.K.Bennett standalone store.
Can I use promotional vouchers advertised in publications online? Yes. Enter the code into the „promotional code“ box on your basket page. The value of the promotion will automatically be deducted from your shopping bag sub-total. Promotions are not available in conjunction with any other offers. Promotions are often not available on sale items, so please check the terms and conditions supplied with the discount.
How do I know my order has been submitted successfully? You will receive a confirmation email detailing items purchased, and total amount spent. If for any reason you do not receive an email, check your junk folder to make sure it isn’t there. For any further help, please contact our Customer Care team on customer.care@lkbennett.com.
How do I add to my order once I have submitted it? Unfortunately we are unable to add items to an order once it has been placed.
What is the Card Verification Value (CVV)? The CVV is a 3 or 4 digit number embossed or imprinted on the signature panel on the back of Visa and MasterCard cards and on the front of American Express cards. This code is used to validate your purchase and as an extra security measure to ensure that you have access and/or physical possession of the credit card itself. Your order cannot be fully processed without a valid Security Code. Once your order has been processed, your Security Code will not be held on file.
Am I charged for the items as soon as I order them? No, you will not be charged until the goods have been dispatched from our warehouse.
How do I work out what size I am? We want to make sure you have a perfect fit, so browse our size guides for more information on the fit of our clothes and shoes. If you need further information, please email us on customer.care@lkbennett.com.
Why can’t I find an item online that’s in my local store/advertised in a publication? First, check our As Seen In page to find items recently featured in the press. If it isn’t appearing there, please email us on customer.care@lkbennett.com with your product inquiry, as there may be several reasons why an item is not shown on the website.
Do your stores stock all the items that are available online? Whilst we would love to stock every item within our collection in each store, this is not always possible. Some of our stores are dedicated solely to clothing, others to shoes, with the majority of stores stocking a range of clothing, shoes and accessories. If you are looking for a particular item, please have a look at our store locator to find your nearest store and give them a call first to check they have it in stock. Alternatively, place an order online.
What is snake-effect and croc-effect? Snake-effect and croc-effect refers to leather printed with a snake or crocodile texture and is therefore not real snakeskin or crocodile skin.
Do I have to pay for delivery? Yes. Delivery costs are detailed on our Delivery page.
Why is the UK delivery charge £4.95? Your order will be carefully packaged and can be delivered wherever is most convenient for you. In order to provide you with a high quality, prompt service we use a „signed for“ courier service which allows you to track your order. All orders are insured by us whilst in transit and cannot be left at an address without a signature. We also offer a free returns service.
How long will I have to wait for my order to arrive? This depends on the delivery service you have selected and where you are based; you can find details of delivery times on our Delivery page.
Can I order from overseas? Yes. Please see the international delivery section on our Delivery page for a list of the countries we currently ship to. Certain items will not be available overseas if they appear on the restrictions list on our Terms & Conditions page.
Can I add delivery information to my order? If you would like to add details to your shipping information, such as a request to leave goods with a neighbour, please email customer.care@lkbennett.com with the details and they will pass them on to the courier. Couriers will not take notice of notes left for them at the delivery address, which may result in your package’s arrival being delayed.
Can I send my order to a different address? Yes, simply enter an alternative shipping address at checkout. On the „Delivery“ screen, under „Use an alternative address“, click „Add a new one“ and enter in the details of your new address. After saving these changes and returning to the „Delivery“ screen, click „Use this address“ next to your newly entered address. This will now display in the grey area.
Can I have my items delivered to more than one address in the same order? No, we can only send them to one address. However, you can always submit multiple orders with a different address for each, but you will have to pay the delivery fee for each order.
If part of my order is out of stock, do I pay an extra delivery charge when it is delivered to me? All orders are dispatched as a single delivery so if an item is missing from your order then unfortunately it means it is not available in our warehouse. You will only be charged for items that are dispatched. If your order is for a single item, then you will not be charged for the item or the delivery. We aim to contact you as soon as possible to let you know that your order has experienced a shortage. We are also happy to help source any missing items from one of our stores at your request.
What do I do if my order hasn’t been delivered after the specified time? Late deliveries could be due to a number of reasons. The first step is to check the tracking code you received on your dispatch email. If your item has left our warehouse and you feel it’s severely overdue, please email us on customer.care@lkbennett.com with your order reference number. Our Customer Care Team is available between 9am – 6pm (GMT), Monday to Friday.
What if I am out when the courier tries to deliver my order – UK? Our couriers will leave a card at your delivery address with instructions of how to request a second delivery. Your parcel will be held at the depot for 5 days. If you do not contact the courier within this time, your parcel will be automatically returned to our warehouse and you will be refunded.
What if I am out when the courier tries to deliver my order – International? Our couriers will leave a card at your delivery address with instructions of how to request a second delivery. Your parcel will be held at the depot for 5 days. If you do not contact the courier within this time, your parcel will be automatically returned to our warehouse and you will be refunded.
What is your returns policy? During the government lockdown, we extended our returns policy to 100 days for our customers in the UK. Please note that our returns policy will return to the normal 28 days for any UK and international purchases made from the 15th June 2020 onwards.
Do I have to pay for international returns? We do not currently provide a free returns service for orders shipped outside of the UK. Any charges incurred for returning goods back to us are the responsibility of the recipient. We will not reimburse the postal charges incurred returning an item, or refund the original delivery charge, unless the item is faulty or has been sent to you in error.
How do I return an item I have purchased? For details of how to return your item(s) please see our Returns & Refunds page.
Do you offer exchanges? Unfortunately, we do not offer exchanges on online purchases. UK customers are able to return items to our standalone stores for an exchange.
Can I return an item bought from the website to one of your stores? Our standalone stores in the UK are able to process web returns. Airport stores, concessions, and stores outside of the UK are not able to process web returns. Please note that items purchased online using PayPal cannot be returned to store. For further information on returning your items to one of our stores, please visit our our Returns & Refunds page.
How long will it take for a return to show on my account? All refunds or exchanges (when in stock) will be processed within 15 days of receiving the item at our warehouse. Please allow up to 14 days for your debit/credit card to be credited.